SCOPE OF DEPARTMENT

The operations division is responsible for all activities that support the clinical visit in all the following areas:
 

• Front desk business operations (check In, check out, payments)

• Scheduling and template management

• Sliding fee scale management

• Consent capture

• Insurance verification

• Call center operations

• Facilities

• Medical equipment management and procurement

• Mail management and distribution

• 340b management

• Outreach activities

• Patient relations/complaints

• IT equipment management

• Site project launch management

• Medical records management